Private security

The normal scale is two agents on a 12-hour shift: a fixed at the gate, another around the perimeter and the service entrance, both plainclothes. They do not enter the house and do not accompany anyone to the table — personal protection is another team, quoted separately and longer.

Before the first shift the supervisor visits the house, notes where the fence is low, where the light does not reach and where a boat pulls over, and leaves it in writing with you. It combines a word and a number: if anyone calls on behalf of the team without saying both, it's not the team.

They are companies licensed in each city, with their own insurance, who have been working with homes for years — Royal Blue coordinates and responds, but does not employ agents. In Brazil the agents are unarmed, except for the client's request and the company's evaluation. In Italy we do not offer the service: there we call the local police.

• Visit by the supervisor to the house before the first shift
• Two undercover agents on a 12-hour shift.
• Perimeter round and service entrance
• Written report of occurrences every morning
• Codeword combined with family
• Self radio and direct line with the concierge